Hear the key findings from our recent CXPA Survey exploring the state of Customer Experience Management in Ireland. This 45 minute webinar was broadcast on Wednesday 20th May 2020 at 11:00am, and includes a follow up discussion with senior CX practitioners – Thomas Reby (Head of Product Support for EMEA & LATAM Google)and Lorraine Peters (Head of Customer Experience – Business Transformation with Permanent TSB).
We are in a dynamic time. Change is rapid and exponential. This can create a widening gap between your business and the market, impacting growth and future success. Customer centricity is a constant process of anticipation, design, and implementation. That’s where we come in.
Great customer experience doesn’t happen by accident. It happens by design. Let’s start building together.
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W5 enables and empowers organisations to bring their brands to life through creative and effective customer experience design, delivery and measurement.
